Heather McKay, Founder
After many years of serving seniors and their families through healthcare, legal case management, advocacy, care coordination, and Long-Term Care Medicaid, Heather founded Full Circle Care Consulting with one mission:
To provide seniors and their families with the dignity, guidance, advocacy, and compassionate support they deserve.
The truth is, Full Circle Care Consulting was not created simply to start a business.
It was created from the heart.
Experience & Areas of Service
• Long-Term Care Medicaid
• Healthcare & Legal Case Management
• Senior Advocacy & Care Coordination
• Dementia Care Support & Education
• Orthopedics & Physical Medicine
• U.S. Safesport Certified
• Emergency Management & Crisis Care
• Hurricane/Disaster & Shelter Management
• First Responder Certified for Nearly
30 years
• CPR, AED & Water Safety Certified
• POA/DPOA Healthcare Surrogate
• Guardianship
• Wills & Trusts
• End-of-Life Planning
• Dementia Care & Cure Initiative (DCCI) State Taskforce Member
• Former Chief Operating Officer -
Law Firm
• Former Legal Investigative Analyst
• Personal Injury Law & Insurance
• Former Chair, Planning & Implementation Committee
• Board of Trustees Member, Nonprofits
• Fundraising and Philanthropy
• Health Insurance
• Billing Negations
• Complex Cases
• Inpatient & Outpatient Approvals & Appeals
• Conference Management & Presentations
• Drone & FFA Regulations
© 2026 Full Circle Care Consulting, LLC.
Testimonials
With Heather's caliber and professionalism, you will prevail and she does what's right.
Business Office Manager, Skilled Nursing Facility
Florida
WOW! What a huge relief!
We can't thank you enough Heather for this approval!
Client, PhD
Texas
I don't know what I would have done without Heather. She is wonderful and I love her! I call her, "My Heather!" She visits me all the time even when she doesn't need to!
Client, Therapist
Florida
Worth every penny! We were in a serious crunch and about
to miss the window to file for Medicaid that month, when someone recommended we contact Heather. Not only did she get it filed that month we had an approval shortly after! She saved us over $12,000 by not missing that month for us!
Client, Business Owner
Florida
"I honestly don't know how I would have navigated through the loss without her."
I highly recommend Heather McKay. My brother and I worked with her as she processed all the legal requirements and paperwork needed to qualify my brother for Medicaid. She met with me and my brother several times, we had numerous phone calls and emails to keep us updated.
When we decided to use her services, she immediately explained in detail what we needed, recommended a lawyer that competed a package of the necessary documents to include a will.
Sadly, my brother passed away just after the process was completed. I texted Heather in the early morning hours, and she texted me back immediately and called the next day.
She kept in contact with me, made recommendations and referrals as I dealt with my brother’s estate. This was especially helpful as I was living out of state. Heather is knowledgeable, professional and very compassionate. I highly recommend her and I honestly don't know how I would have navigated through the loss without her.
Retired Teacher, South Carolina
YOU GOT AN APPROVAL FOR THAT CASE?! WOW THAT WAS AN IMPOSSIBLE ONE! AMAZING!
Business Office Manager Skilled Nursing Facility
Florida
We didn't think we could qualify. Heather was knowledgeable in Qualified Income Trusts and PSAs and found a way to get this for us!
Client's Family
Florida
Thank you for all of your help in arranging long term care for my husband!
Client's Family
North Carolina
I can't believe you got an approval on that one! There's no way anyone could get that approved after how messy that case was! Excellent work!
Business Office Manager
Skilled Nursing Facility
Florida
I've had the pleasure of working with Heather on several community projects. Heather brings an amazing combination of strong work ethic, solid administrative skills, and deep care and compassion for clients and coworkers.
She is a person of great integrity, and a dedicated, positive role model, holding her and others to the highest of standards. Her motivated approach to her work and life always exemplifies the true spirit of teamwork.
She assumes and flourishes in leadership roles.
I expect great things from Heather McKay. With her wonderful personality, unceasing energy and all-around zest for life, she can and will do everything she sets her mind to do. I highly recommend Heather.
She is caring, supportive, trust-worthy and an overall hard worker.
One review could never express how extremely impressed I am by this individual. Her abilities are beyond explanation. She has the passion and drive to be successful at whatever she sets her mind to.
Vice President, Healthcare Facility, Florida
Heather was able to protect our assets while getting us approved!
She saved us over $100k! AMAZING!
Client, Florida
It's a pleasure to write this about Heather McKay. Heather always handles her responsibilities with a confident and calm demeanor. She has excellent people skills and is highly self-motivated. She can suggest unique solutions to problems. She is a delight to be around and always has a smile in her voice, with a wonderful sense of humor. Her morals and character are exemplary and she leads by example. I recommend her highly and without any reservations.